About Us

Who We Are

RemoteOZ LLC(U.S. Division of RemoteOZ Group Australia), we are dedicated to providing high-quality replacement remote controls for TVs, media players, and air conditioners. Originally founded in 2012 in Australia, we have grown into a trusted global supplier, helping customers find the right remote with ease. Our mission is simple: to offer reliable, high-quality remotes at competitive prices while ensuring an exceptional customer experience.

Expanding to the U.S.

After years of success serving customers worldwide, we launched RemoteOZ U.S Site in 2024 to provide faster, more efficient service to our customers in the United States. With a locally registered business of RemoteOZ LLC in Dover, Delaware, we are committed to offering:

Fast Local Shipping – All orders ship quickly from our USA-based warehouse.

Professional Customer Support– Our professional team is available to assist with any inquiries.

Easy Returns & Refunds – Hassle-free policies designed to put customers first for U.S. local return/swap/warranty cover services.

Our Commitment to You

Quality You Can Trust – We source directly from reputable manufacturers, ensuring every remote meets our high standards. Plus, all purchases are backed by a 1-year warranty.

Dedicated Customer Support – Whether you have a question or need assistance with an order, our professional team is here to help.

Transparent Policies – We believe in clear communication and fair pre and after-sale service.

We appreciate your trust in us and look forward to helping you find the perfect replacement remote.

Contact Us

If you have any questions or need assistance, feel free to reach out to us:

Email: us@remoteoz.com

Phone: +1 302-208-6399

Support Hours: Monday to Friday 9:30 AM ~ 4:30 PM

Address: RemoteOZ Global Headquarter, Suite 1 on Bourke St, Bullen Plaza, Bulleen, VIC 3105, Australia