This Privacy Policy describes how RemoteOZ LLC (RemoteOZ U.S.) collects, uses, and discloses your personal information when you visit or make a purchase from the Site.
Collecting Personal Information
When you visit the site, we collect certain information about your device, your interaction with the site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information about an identifiable individual (including the information below) as personal information. See the list below for more information about what personal information we collect and why.
- Device information
- Purpose of collection: to load the site accurately for you and to perform analytics on site usage to optimize our site.
- Source of collection: Collected automatically when you access our site using cookies, log files, web beacons, tags, or pixels.
- Disclosure for a business purpose: shared with our processor, WooCommerce.
- Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the site.
- Order information
- Purpose of collection: to provide products or services to you, fulfill our contract, process payment information, arrange shipping, provide invoices and order confirmations, communicate with you, screen for fraud, and provide advertising.
- Source of collection: collected from you.
- Disclosure for a business purpose: shared with our processor, WooCommerce.
- Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
Sharing Personal Information
We share your personal information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:
- We use WordPress to power our online store.
- We may share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.
Behavioral Advertising
As described above, we use your personal information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.
- We use Google Analytics to help us understand how our customers use the site. You can read more about how Google uses your personal information here: https://www.google.com/intl/en/policies/privacy/. You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
- We share information about your use of the site, purchases, and interaction with ads with our advertising partners.
For more information about how targeted advertising works, visit the Network Advertising Initiative educational page: https://thenai.org/about-online-advertising/how-does-it-work/.
Using Personal Information
We use your personal information to provide our services, including offering products for sale, processing payments, shipping and fulfilling orders, and keeping you updated on new products, services, and offers.
Lawful Basis
Pursuant to the General Data Protection Regulation, if you are a resident of the European Economic Area, we process your personal information on the following lawful bases:
- Your consent;
- The performance of the contract between you and the Site;
- Compliance with our legal obligations;
- To protect your vital interests;
- To perform a task carried out in the public interest;
- For our legitimate interests, which do not override your fundamental rights and freedoms.
Retention
When you place an order through the site, we will retain your personal information unless you request erasure.
Selling Personal Information
Our site does not sell personal information, as defined by the California Consumer Privacy Act of 2018.
Your Rights
GDPR
If you are a resident of the EEA, you have the right to access, update, or erase your personal information. Contact us to exercise these rights.
CCPA
If you are a resident of California, you have similar rights, including the ‘Right to Know.’ You may also designate an authorized agent to make these requests on your behalf.
Cookies
We use cookies to enhance your browsing experience. Cookies help remember actions and preferences to improve website performance.
Most browsers automatically accept cookies, but you can manage your preferences in browser settings. More details can be found at www.allaboutcookies.org.
Do Not Track
Because there is no consistent industry standard for responding to “Do Not Track†signals, we do not alter our data collection practices in response.
Changes
We may update this Privacy Policy as needed for legal, regulatory, or operational reasons.
Contact
- Email: us@remoteoz.com
- Phone: +1 302-208-6399
- Support Hours: Monday to Friday, 9AM to 4:30PM
- Mail Address: Suite 1 on Bourke St, Bullen Plaza, Bulleen, VIC 3105, Australia