Thank you for choosing RemoteOZ LLC. We prioritize efficient processing and safe delivery of your orders. Here’s an overview of our shipping policy:
Order Stock & Shipping Location:
- All products listed on us.RemoteOZ.com are stocked at our U.S. warehouses for fast local dispatch.
- We currently ship to all 50 U.S. states via USPS locally, including Alaska and Hawaii.
Estimated Delivery Time:
- All U.S. orders will be dispatched via USPS Post within 24-48 hours after the order was placed.(weekend & public holidays excluded)
- Expected Typical transit time is 3-7 business days. Our operational days are Monday through Friday, excluding public holidays and weekends.
- Expected Typical delivery time to all destinations is 4-9 business days via USPS Ground Advantage, or 1-3 business days via USPS Priority Express mail.
Shipping Costs:
- We offer Free shipping via USPS Ground Advantage, or USPS Priority Mail(for extra shipping cost) on all U.S. orders.
Tracking Your Order:
- You can track your parcel status at the USPS site (www.USPS.com) with the provided tracking number in your shipment confirmation email.
Lost or Damaged Items:
- If your order is lost or arrives damaged, contact us immediately at us@remoteoz.com
- We will resolve the issue promptly, which may involve sending a replacement or issuing a refund.
Returns and Exchanges:
- Refer to our Return Policy for instructions on returning or exchanging items.
Contact Us:
- If you have any questions about our shipping policy, please email us at us@remoteoz.com
We are committed to delivering your orders swiftly and securely. Thank you for shopping with us!
Contact Information:
For any additional questions or assistance, please contact us:
- Support Email: us@remoteoz.com
- Phone: +1 302-208-6399
- Support Hours: Monday to Friday, 9AM-4:30PM